PRIVACY POLICY

BACKGROUND:

DDS Services Limited understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, Albany Web Design (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested when you first visit our site and occasionally on subsequent visits.

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

“Account”

means an account required to access and/or use certain areas and features of Our Site, including client project areas;

“Cookie”

means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site. Details are set out in Part 14;

“Cookie Law”

means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;

2. Information About Us

Our Site is operated by DDS Services Limited, a limited company registered in England. Company registration number 3193227.

Registered address: 312 Kimberworth Park Road, Kimberworth Park, Rotherham, South Yorkshire, S61 3LS
Data Protection Officer: Stephen Moorhouse
Email: please use our Contact us form. | Telephone: use the phone number on our web page.

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

4. What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as any information relating to an identifiable person who can be directly or indirectly identified.

Personal data is, in simpler terms, any information about you that enables you to be identified. This covers obvious information such as your name and contact details, but also online identifiers such as IP addresses.

5. What Are My Rights?

Under the Data Protection Legislation, you have the following rights:

• The right to be informed about our collection and use of your personal data.
• The right to access the personal data we hold about you.
• The right to have your personal data rectified if it is inaccurate or incomplete.
• The right to be forgotten (the right to ask us to delete your personal data).
• The right to restrict or object to the processing of your personal data.
• The right to withdraw consent at any time.
• The right to data portability.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

6. What Data Do You Collect and How?

Depending upon your use of our Site, we may collect the following:

• Identity data: Name, business name, and job title.
• Contact details: Billing address, email address, and telephone number.
• Financial data: Payment information and bank details for invoicing.
• Technical data: IP address, browser type, operating system, and date/time of access.
• Usage data: Information on how you use our website and services.

We collect this via our contact forms, direct email, telephone consultations, and cookies.

7. How Do You Use My Personal Data?

We must always have a lawful basis for using personal data. We use your data for:

• Providing and managing your account and project access.
• Supplying our web design and development services to you.
• Responding to your enquiries, estimates, or quotations.
• Entering into a contract with you.
• Communicating with you regarding project updates or support.

8. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary. For clients under contract, we typically retain information for a minimum of seven years after the relationship ends to comply with legal, tax, and accounting obligations.

9. How and Where Do You Store or Transfer My Personal Data?

We take security seriously. We use encrypted storage and limiting access to personal data to those with a legitimate business need. While our primary storage is in the UK, some third-party services (such as email providers or cloud storage) may store data in other jurisdictions; we ensure these providers offer equivalent protection levels under specific approved contracts.

10. Do You Share My Personal Data?

We do not share your personal data with third parties for marketing purposes. We may share data with subcontractors or third-party service providers (e.g., hosting companies) only as necessary to fulfill our contract with you.

11. How Can I Control My Personal Data?

When you submit data via our site, you may be given options to restrict our use of your data. We aim to give you strong controls on our use of your data for direct marketing, including the ability to opt-out via unsubscribe links in our emails.

12. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for a "subject access request". Please contact us in writing using the details in Part 15. We will respond within one month.

13. How Do You Use Cookies?

Our Site may place certain first-party Cookies on your device to facilitate site functionality (such as logging into client areas). We may also use analytics cookies to understand site usage. You can choose to enable or disable Cookies in your internet browser, though some features of our site may not function as intended if you do so.

14. How Do I Contact You?

To contact us about anything to do with your personal data, please use our contact us form or the contact details provided in our Terms of Business.

15. Changes to this Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on our Site. This Privacy Policy was last updated on 25th March 2026.